North Pilton Works
Posted: Fri Mar 01, 2024 3:28 pm
Hi all.
Has anyone had any dealings with North Pilton Works lately ?
I placed an order for some station lamps ( 2 packs of four lamps) back in January and the kits arrived a little over three weeks later.
On opening the kits I was disappointed to find that both boxes contained a little bag of wooden parts, some instructions and nothing else.
The lamp posts, glazing and LEDs were missing.
I sent a message to NPW via their "contact us" link on their website asking for some assistance to get the missing parts.
To date I have sent messages via that link, I've sent an email (with photos of what was delivered) and have phoned several times but get no response.
Is there something going on at NPW that I'm unaware of that is preventing them from responding ?
It's frustrating that I'm getting nowhere with them. I can easily use the bits I was sent and make my own posts and glazing and fit my own LED's but it would be nice to get what I actually paid for.
Has anyone had any dealings with North Pilton Works lately ?
I placed an order for some station lamps ( 2 packs of four lamps) back in January and the kits arrived a little over three weeks later.
On opening the kits I was disappointed to find that both boxes contained a little bag of wooden parts, some instructions and nothing else.
The lamp posts, glazing and LEDs were missing.
I sent a message to NPW via their "contact us" link on their website asking for some assistance to get the missing parts.
To date I have sent messages via that link, I've sent an email (with photos of what was delivered) and have phoned several times but get no response.
Is there something going on at NPW that I'm unaware of that is preventing them from responding ?
It's frustrating that I'm getting nowhere with them. I can easily use the bits I was sent and make my own posts and glazing and fit my own LED's but it would be nice to get what I actually paid for.