AnDel joins the roll of honour
Posted: Wed Nov 09, 2011 3:12 pm
I've had a few dealings with AnDel models and I've found the service to be brilliant every time.
When I managed to burn out the switch board after I broke a wire, a replacement was sent free of charge, plus that lead to the joints also been glued to make them stronger.
A few months later, something electrical ceased to work. Again a replacement speed controller was sent free of charge but didn't work, I think it's a problem elsewhere. So now that I've got some cash going spare I can afford to fit Offler with remote control. I moronically forgot that AnDel sell Planet recivers so placed another order after ordering a coach & wagon. I've received a refund for the postage on the second order!
After ordering the receiver from AnDel I received a call an hour or so later asking if it was for Offler and if I wanted a smaller one that would fit the croc god better.
On the basis of those experiences AnDel deserves a place on the roll of honour
When I managed to burn out the switch board after I broke a wire, a replacement was sent free of charge, plus that lead to the joints also been glued to make them stronger.
A few months later, something electrical ceased to work. Again a replacement speed controller was sent free of charge but didn't work, I think it's a problem elsewhere. So now that I've got some cash going spare I can afford to fit Offler with remote control. I moronically forgot that AnDel sell Planet recivers so placed another order after ordering a coach & wagon. I've received a refund for the postage on the second order!
After ordering the receiver from AnDel I received a call an hour or so later asking if it was for Offler and if I wanted a smaller one that would fit the croc god better.On the basis of those experiences AnDel deserves a place on the roll of honour