Cannot renew my 16mmngm membership
- Busted Bricks
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Cannot renew my 16mmngm membership
Great, I am not able to renew my membership. The new subscription service does not have Faroe Islands in its list of countries. It surprises me how often I come across this. Ebay doesn't believe we exist either.
Disappointed on the Faroe Islands
PS: The new subscription service shows my address as Adjuntas, Puerto Rico.
Disappointed on the Faroe Islands
PS: The new subscription service shows my address as Adjuntas, Puerto Rico.
I'm aware of other people having similar problems. I guess the only thing to do is email Alan Regan. Its not a straight forward process even in the UK. When they finally sorted my email address out I decided to renew three days ago and it went wrong. Got a server error. I sent all the details of what went wrong with a screenshot to Warners and Alan Regan and got no reply just another renewal email. Fortunately I checked with the credit card company today and the money was taken but I never got any confirmation email or anything so I don't know if Warners have actually registered my membership. So still don't know if I am actually now a member or not but they have my money. I hope you have more success than me.
Barry
Barry
- laurence703
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- Busted Bricks
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- Peter Butler
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- maxi-model
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Had all the problems noted, except missing location. Annoying that I had to check the "Shed notices" for additional information to complete the on-line process, e.g. not accepting your bank address. Wasted 1/2 hour on-line trying to re-enlist after being constantly kicked out. 3 weeks later decided to go the phone route. Waited 10 minutes being told, " your call is important to us......you are in a queue.......we can call you back sometime in the next 2 hours". Sorry had to go out.
Soon as I saw the long winded instructions first come out I thought this is going to end in tears. It was all so simple with a PayPal reminder each year. If it ain't broke don't fix it. I understand it was an onerous task for some big hearted members but I wonder how many frustrated members the association will loose through this. Only thing keeping me in is the Northhant's group are a very convivial bunch.
Soon as I saw the long winded instructions first come out I thought this is going to end in tears. It was all so simple with a PayPal reminder each year. If it ain't broke don't fix it. I understand it was an onerous task for some big hearted members but I wonder how many frustrated members the association will loose through this. Only thing keeping me in is the Northhant's group are a very convivial bunch.
- Peter Butler
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My feelings precisely! This is why I flatly refuse to use the new system.maxi-model:116656 wrote: It was all so simple with a PayPal reminder each year. If it ain't broke don't fix it. I understand it was an onerous task for some big hearted members but I wonder how many frustrated members the association will loose through this. .
If fewer members support it we might get back to a user-friendly way of operating.
The best things in life are free.... so why am I doing this?
When it was first announced I was concerned, but I have to say that I had no problems with using the new system to renew.
However I do still feel uncomfortable with it, for reasons that I can't really put my finger on, but possibly a residual awareness of having had problems with Warners in the past.
However I do still feel uncomfortable with it, for reasons that I can't really put my finger on, but possibly a residual awareness of having had problems with Warners in the past.
Philip
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I thought I had renewed online, then, a few weeks later I checked the bank accounts, couldn't find anything taken? So I rang them up to check and they said it had not been renewed, so fine, I am just not renewing.
For me, the paypal route was easier too, though I do understand, not for everyone.
Ah well, we all live and learn
For me, the paypal route was easier too, though I do understand, not for everyone.
Ah well, we all live and learn
The buck stops here .......
Ditton Meadow Light Railway (DMLR)
Member of Peterborough and District Association
http://peterborough.16mm.org.uk/
Ditton Meadow Light Railway (DMLR)
Member of Peterborough and District Association
http://peterborough.16mm.org.uk/
- Peter Butler
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- Johnnie2sheds
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This will just be possible, but you'd be far better off phoning up like the other 28% of members have, as opposed with sending in a cheque. I've had a word with Alan Regan this evening - more people have renewed through Warner's at this point in time than had renewed last year.Johnnie2sheds:116664 wrote:Are we still able to renew at Peterborough? I think I will leave it til then, if its possible.
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- laurence703
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- -steves-
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I try to do everything online, banking, tax etc etc, but when the system just isn't up to the job and nearly 30% are having to use a phone, then something tells me that something is a miss . Its not like a am a technophob as I am a computer engineer, lolsstjc:116672 wrote:Brian
28% may have renewed by phone but isn't that a backward step in this day and age of online payments.
And Warners still have my money and have still failed to confirm my membership status !
Their lack of response to email enquiries is appauling !
Barry
The buck stops here .......
Ditton Meadow Light Railway (DMLR)
Member of Peterborough and District Association
http://peterborough.16mm.org.uk/
Ditton Meadow Light Railway (DMLR)
Member of Peterborough and District Association
http://peterborough.16mm.org.uk/
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